Privacy Policy
Last updated: 10-10-2024
Welcome to Daily Weekly Coffee, a mobile application developed and operated by PT Daily Weekly Coffee House ("we," "our," or "us").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our app, available on the Google Play Store.
1. Information We Collect
We collect the following types of information:
a. Personal Information
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- Name
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- Email address
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- Phone number
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- Delivery address
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- Payment information (processed securely via third-party providers)
b. Device & Usage Information
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- Device ID
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- IP address
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- Operating system and version
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- App usage statistics
c. Location Information
We may collect precise location information to provide delivery services (via Biteship, Gojek, or Grab) or location-based features.
2. How We Use Your Information
We use your information to:
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- Provide and operate our app and services
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- Process transactions and top-ups via Midtrans
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- Deliver orders using integrated delivery partners
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- Manage membership and loyalty rewards
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- Send notifications via WhatsApp Official API
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- Improve app performance and user experience
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- Provide customer support
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- Comply with legal obligations
3. Third-Party Services
We use third-party services for payments, logistics, and communications. These services may collect and use your information as described in their respective privacy policies:
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- Midtrans (for payment processing)
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- Biteship, Gojek, Grab (for delivery)
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- WhatsApp Business API (for notification delivery)
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- Firebase / Google Services (for analytics and notifications)
We recommend reviewing their privacy policies for more details.
4. Data Retention
We retain your personal data as long as your account is active or as needed to provide you services. You may request account deletion at any time by contacting us.
5. Data Security
We take data security seriously. Your information is stored securely, and transactions are encrypted using industry-standard security protocols.
6. Your Rights
You have the right to:
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- Access, update, or delete your personal information
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- Withdraw consent where applicable
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- Contact us regarding any concerns
To exercise these rights, contact us at: support@dwcoffeehouse.com
7. Children's Privacy
Our app is not intended for use by children under 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via the app or email.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: