Privacy Policy and Terms of Service for Daily Weekly Coffee House
1. Introduction
Welcome to Daily Weekly Coffee House (“DW Coffee”). DW Coffee values your privacy and is committed to safeguarding your personal data. This Privacy Policy explains what personal data we collect, why we collect it, and how it’s used and protected.
By using DW Coffee’s services, you agree to the collection and use of your data as outlined in this policy. These Terms of Service (“Terms”) and Privacy Policy together constitute your agreement with us ("Agreement"). This Policy is aligned with Indonesian regulations, including the Personal Data Protection Law (PDP Law).
Service Availability
DW Coffee is currently only available to users in Indonesia. Our data collection and processing practices comply with Indonesian privacy and data protection regulations.
2. Definitions
- Personal Data: Information that can identify an individual directly or indirectly.
- Usage Data: Data collected automatically while using the service, such as page visit duration.
- Cookies: Small files stored on your device that help operate certain functions.
- Data Controller: The entity (us) that determines the purpose and means of processing personal data.
- Data Processors (or Service Providers): Entities that process data on behalf of the Data Controller.
- Data Subject: Any individual whose personal data is collected.
- User: The individual using our service.
3. Information Collection and Use
We collect only the data necessary for core service functionalities, such as:
- Phone Number: We require your phone number to authenticate your identity through an OTP (One-Time Password) sent via WhatsApp. This data is essential for login and account security, as well as to prevent unauthorized access.
- Location Data: Collected only with user permission to enhance certain features within the app.
- Usage Data: Automatically collected data to improve user experience
4. Types of Data Collected
Personal Data
To provide and improve our service, we may collect personal data including:
- Phone Number: Required for secure OTP login.
- Location (optional): Collected to enhance specific app functionalities.
- Contact Data (if permitted): Email addresses and phone numbers to enable app functions and customer support.
Usage Data
Usage data is collected automatically and may include:
- Device Data: Information such as IP address, browser type, and diagnostic data.
- Cookies and Tracking: We use cookies to operate our service. You may refuse cookies, but some features may be limited.
5. Use of Data
We use your data only for purposes necessary for providing, maintaining, and improving our service, which includes:
- Account Security: Phone numbers are required for secure login and verification via OTP.
- Service Maintenance and Operation
- Customer support
- Usage Analysis and Service Improvement
- Notifications of Service Updates
6. Retention of Data
We retain your Personal Data only as long as it is necessary for the purposes stated in this policy. Usage Data may be retained for analysis to enhance service functionality.
7. Transfer of Data
Your information may be processed on systems located outside of Indonesia, where data protection laws may differ. By using our service, you agree to this transfer.
8. Disclosure of Data
We may disclose your data in specific cases, including:
- To comply with legal obligations
- To affiliated companies and contractors who require the data to operate on our behalf
- For mergers, acquisitions, or asset sales, in which case we will notify you
- To protect rights, property, or safety of our users and the public
9. Security of Data
We implement data security measures to protect your personal data, including encryption, tokenization, and access controls.
10. Your Data Protection Rights
In accordance with Indonesia's PDP Law, you have rights regarding your data:
- Right to Access: You can request details on how we handle your data.
- Right to Update or Correct: You can request corrections of any inaccuracies in your personal data.
- Right to Deletion: You may request deletion of data that is no longer required for the purposes it was collected.
- Right to Withdraw Consent: You can withdraw consent for data processing at any time.
To exercise these rights, please contact us at contact@dwcoffeehouse.com. Please note that identity verification may be required, and some services may be limited if certain data is deleted.
11. Service Providers
We may employ third-party providers to facilitate our service. These providers may have limited access to personal data only to perform specific tasks on our behalf, and are obligated not to disclose or use it for any other purpose.
12. Analytics
We may use third-party analytics services to monitor and analyze usage to improve our service.
13. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take the necessary steps.
14. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective once posted. We recommend reviewing this page periodically for any updates.
15. Contact Us